Communication Policy
This Communication Policy provides information on how Lawhive US, Inc ("we", "us", "our" “Lawhive”) communicates with customers who requests services via our website, www.lawhive.com.
We communicate with customers via email, SMS and phone to provide essential updates about their legal cases, meeting bookings, payments and reminders.
What to expect
Content
When you request services from Lawhive, you may receive SMS communications from the following phone numbers:
- +1 737 377 0853
- +1 877 228 4759
These messages may include:
- Updates and information on your legal case and fee agreement
- Meeting details and reminders
- Payment confirmations and receipts
- Service updates or status notifications
We include our business name ("Lawhive") in all communication for clarity.
Frequency
We send messages only when necessary and relevant, as needed based on your activity and interaction with Lawhive. We do not send spam.
Consent & opt-out
By requesting for services from our site and signing up, you consent to receive these service-related communications.
Consent to receive SMS messages is not a condition of purchase.
You can opt out at any time by replying STOP or UNSUBSCRIBE to SMS or follow the unsubscribe link in the footer of emails. You can also opt out by contacting us at help@lawhive.com.
For SMS communication, message and data rates may apply.
Contact us
If you have any questions about this Communication Policy, contact us at help@lawhive.com.